Our Testimonials

Gemma was a complete joy to work with. She anticipated my every need.

Dr Helen Phillips, Chair – Chartered Insurance Institute

My VA has made an incredible difference to my business and I only wished I had started working with her earlier! She is professional, proactive and incredibly responsive. Every task is finished to the highest standard, really quickly and more often than not, with additions or suggestions that I haven’t even considered. Her attention to detail and ethos of making sure her work makes mine easier is having a really positive impact with all of my clients and team. She has the same energy and commitment to any task, no matter how big or small. I can’t recommend her enough.

Kirstie Garrett, Managing Director – KGMDC

As someone who spends 90% of their life on the road, having a Virtual PA is an absolute lifesaver. I currently outsource a number of reports and administrative tasks that I simply don’t have the time to sit down and write. We work over the phone and my VA dutifully edits, formats and paraphrases my rambling incoherencies into concise and useful management facing material. In fact, the reports have been highlighted internally as being an excellent example of what we are trying to achieve.

Mike Beevor, Technical Marketing Director – Pivot 3

We at Triumpha have used Portfolio PA for over 12 months and we, without doubt, view our VA as a valued, highly-skilled member of our team.

Keith Adams, Client Director – Triumpha

Quite simply – Gemma makes me a better business owner. She saves me time by doing the things that would take me ages. She prevents me getting in scrapes by reminding me about things I would most likely put off until almost too late. She researches options and recommends. She turns my wild ideas into practical tools on paper. And she does all of these speedily and with wonderful attention to detail. On top of that she’s fun to work with and a collaborator in my success.

Tilla Brook, Leadership Coach and Speaker

I worked with Gemma for just over a year 2018-19, and she was one of the most organised and efficient colleagues I have ever worked with. A real pleasure to work with, always really quick to respond to enquiries as well as possessing a wealth of knowledge about so many different aspects of the business. Gemma is extremely competent at managing multiple, demanding projects and clients simultaneously and is a true asset to anyone’s business.

Nicola Shergold, Freelance Business Psychologist and Owner at Shergold Associates

Our Portfolio PA Virtual Assistant was an absolute pleasure to work with. Her professionalism and efficiency were only outperformed by her clear and consistent communication throughout the time we worked with her. We cannot recommend her highly enough.

Suzanne Gamache, Director at Amalida Properties

Gemma has an amazing work ethic and personality. She is an exceptionally strong BA who always delivered. Gemma is very much a self-starter, highly trustworthy, helpful, and excellent at communications. Bottom line, she is an amazing performer, and someone I would highly recommend and be ecstatic to work with again.

Ben Topercer, Chief HR Officer, Vantage

Gemma has proven to be an extraordinary addition to our team.  We have found her to be professional, diligent and proficient with the services she provides.  Gemma often turns work around at very short notice, with little detail in the brief which requires her to be creative with her problem solving and the end product is often better than we could have imagined.  Gemma is an excellent communicator and has proven to be a safe pair of hands when communicating directly with our clients. Gemma seeks to add value in all her interactions and has rapidly become the centre-point of our team.  We can honestly say life is better with Gemma on board.

Bruce Milroy and Gwyn Williams, Directors, Ethos Consulting

Gemma is one of the most reliable, diligent people I have had the pleasure of working with. It goes without saying that she is extremely well-organised. She thinks ahead, puts herself in your shoes, manages expectations, never fails to deliver, sets herself high standards, is very conscientious about her work, is professional, discrete, focused, good fun to work with, a great colleague, very supportive, able to anticipate your needs, is considerate and I would be delighted to work with Gemma again in any capacity.

Sue Glew, HR Transformation & Business Experience Lead – the BBC

I have worked with Gemma for the past 18 months. She is an outstanding Virtual Assistant by always being professional , proactive and positive. Her work is always of a very high standard and she manages to deliver all this with absolute integrity and good humour! When I set up my business I was unsure how the services of a Virtual Assistant could support me but, however since working with Gemma I am delighted at how smoothly and effectively she makes things work. I would not hesitate in recommending Gemma to any future client.

Anne Shiels, Executive & Team Coach, Non-Executive Director & Organisational Development Consultant

Gemma has brought fresh ideas and innovation. She is a perfect PA, she delivers on time, her work is extremely accurate and she is professional. I would highly recommend Gemma.

Jonny Ross, Managing Director – Fleek Marketing

Gemma is a really talented individual and is incredibly skilled at what she does. She is a strong team player and collaborates well. She is smart and capable and learns very quickly. She has an exemplary track record and will add value in any role that she chooses to do.

Louise Furness, HR Director, Marshalls

(Gemma) has been and is a very reliable Personal Assistant. She delivers quality work and adapts to our circumstances whenever needed. Definitely somebody I highly recommend and will keep working with.

Petra Romero-Miranda, Director – Amalida Properties Ltd

I asked Gemma to complete a few projects for me, which varied from desktop research to creating documents for clients. She quickly grasped the brief, asked pertinent questions to clarify what I needed and managed my expectations about when the work could be delivered. I have used a variety of virtual PAs and found Gemma to be switched-on and efficient. Her experience as an executive PA to board members shines through in both the work she does and the way she handled our conversations.

What’s more, I didn’t need to do anything to the documents Gemma produced for me. They were exactly to brief and I was able to use them straightaway.  I’ll definitely use Gemma again and wouldn’t hesitate to choose her if I needed a regular PA.

Louise Turner, Managing Director – Wordsmiths Unlimited

As well as being an incredibly well-organised and effective individual, Gemma has the ability to cut through the corporate haze and contribute in a way that our colleagues would understand, and the business benefits from. Gemma is an emotionally intelligent individual – understands, and is able to demonstrate, what makes people ‘tick’, and how you create an environment around them conducive to positive change. Gemma moves easily between the big picture and detailed execution – transferable skills in any business and an asset to any team or senior leader looking for support and valuable contribution. A pleasure to work with.

Ian Shorthose, Director of Customer Experience – Interserve

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